Cashier

Job Title: Cashier
Company: Empact Group
Location: Polokwane, Limpopo
Contract Type: Contract
Posted: 13 August 2024
Closing Date: 31 August 2024
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About Empact Group

Empact Group is a leading provider of food and beverage solutions, committed to delivering exceptional service and high-quality products across various sectors. Our Food Solutions division strives to offer an outstanding dining experience in diverse environments, including corporate settings, healthcare facilities, and educational institutions. We prioritize excellence, efficiency, and client satisfaction in every aspect of our operations.

Purpose of the Role

The Cashier will be an integral part of our team, responsible for managing financial transactions, maintaining inventory levels, and providing excellent customer service. This role requires a detail-oriented and customer-focused individual who is adept at handling cash and supporting daily food service operations. The successful candidate will contribute to the smooth functioning of our food service operations and ensure a positive experience for our clients and customers.

Key Responsibilities

• Cashiering Duties:
  • Accurately process transactions, including handling cash, credit, and debit card payments, and issuing receipts.
  • Reconcile cash drawer at the end of each shift, ensuring that all transactions are correctly recorded and discrepancies are promptly addressed.
  • Maintain a high level of accuracy and attention to detail in all financial transactions, following company procedures and policies.
• Restocking Supplies:
  • Regularly restock beverages and general supplies, ensuring that inventory levels are maintained and products are readily available for customer use.
  • Monitor inventory levels and report any shortages or discrepancies to the supervisor in a timely manner.
  • Organize and manage storage areas to ensure that supplies are stored safely and are easily accessible.
• Food Service Duties:
  • Perform general food service duties, including assisting with food preparation, serving meals, and maintaining cleanliness in the service area.
  • Provide exceptional customer service by addressing customer inquiries, assisting with food choices, and ensuring a positive dining experience.
  • Follow health and safety guidelines, including proper food handling and sanitation practices, to ensure a safe and hygienic environment.
• Customer Interaction:
  • Engage with customers in a friendly and professional manner, addressing their needs and providing assistance as required.
  • Handle customer complaints or issues with empathy and efficiency, ensuring that any problems are resolved to the customer’s satisfaction.
• Operational Support:
  • Assist with opening and closing procedures, including setting up and shutting down the cash register and ensuring the cleanliness and organization of the work area.
  • Collaborate with other team members to ensure that all aspects of the food service operation run smoothly and efficiently.

Education and Experience

• Educational Background:
  • Matric (Grade 12) is essential.
• Professional Experience:
  • A minimum of 1 year of experience in a cashier role is essential.
  • Experience in a food service operation is highly advantageous.

Knowledge, Skills, and Competencies

• Cash Handling Skills:
  • Proficient in handling cash transactions, with a strong understanding of basic arithmetic and money management.
• Customer Service Excellence:
  • Passionate about delivering exceptional service and creating a positive experience for clients and customers.
  • Strong interpersonal and communication skills, with the ability to interact effectively with diverse individuals.
• Attention to Detail:
  • Meticulous attention to detail in managing financial transactions and maintaining accurate records.
  • Ability to identify and resolve discrepancies and errors in a timely manner.
• Organizational Skills:
  • Effective organizational skills for managing inventory, restocking supplies, and maintaining a clean and orderly workspace.
• Adaptability and Flexibility:
  • Ability to adapt to changing situations and handle multiple tasks efficiently.
  • Willingness to work flexible hours, including weekends and holidays, as required by operational needs.
• Food Safety Knowledge:
  • Basic understanding of food safety and hygiene practices, with a commitment to maintaining a safe and clean work environment.

Why Join Empact Group?

At Empact Group, we value our employees and provide a supportive and dynamic work environment. Joining our team offers the opportunity to develop your skills, work with a dedicated team of professionals, and contribute to the success of our food service operations. If you are committed to providing outstanding customer service and are looking for a rewarding role in the food and beverage industry, we encourage you to apply.

Empact Group is an equal opportunity employer. We are committed to Employment Equity and encourage applications from individuals from designated groups in line with our employment equity plan.

By applying for this role, you consent to the collection, processing, and storage of your personal information in accordance with the Protection of Personal Information Act, 4 of 2013 (“POPI”). Your information will be securely stored and used solely for recruitment purposes.